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Convert Experiences

Convert Experiences

Overview

What is Convert Experiences?

Convert Experiences is an experimentation platform that offers the features & support you need to run A/B tests across multiple growth channels. Its enterprise-ready advanced features include full stack experimentation, multi-page testing, post-segmentation, targeting with 40+ filters, triggering tests based…

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Recent Reviews

TrustRadius Insights

Convert is an invaluable tool for quickly implementing alternative pages, offers, and experiences with minimal to no dev assistance. The …
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My Convert Experiences Review

10 out of 10
October 22, 2020
We use Convert Experiences to provide Conversion Rate Optimization services to our portfolio of clients who operate in multiple verticals …
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Popular Features

View all 33 features
  • Test significance (11)
    10.0
    100%
  • Split URL testing (10)
    10.0
    100%
  • a/b experiment testing (11)
    9.5
    95%
  • Multivariate testing (11)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Basic

$499

Cloud
per month

Growth

$999

Cloud
per month

Expert

$1599

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.convert.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $499 per month
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Product Demos

Convert Experiences Next Generation: Features to Support Enterprise Experimentation

YouTube
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Features

Testing and Experimentation

These features enable companies to plan, set up, and execute different types of tests (e.g. A/B, A/B/n, multivariate, split URL tests).

9.1
Avg 8.6

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

9.5
Avg 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

9.3
Avg 8.6
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Product Details

What is Convert Experiences?

Convert Experiences is an experimentation platform that offers the features & support you need to run A/B tests across multiple growth channels.

Its enterprise-ready advanced features include full stack experimentation, multi-page testing, post-segmentation, targeting with 40+ filters, triggering tests based on data in other apps (data sources), complex goal tracking, and a secure API. Self-service pricing starts at $99 per month (for the Community Web plan).

Includes 90+ out-of-the box integrations in a privacy compliant platform that uses 1st party cookies.

It is the preferred platform of agencies like Cro Metrics, Conversion Rate Experts, The Good, Speero, Conversion Sciences. And international brands like Sony, Unicef, Audi UK, Manscaped, and Virgin Mobiles.

Convert Experiences Features

Testing and Experimentation Features

  • Supported: a/b experiment testing
  • Supported: Split URL testing
  • Supported: Multivariate testing
  • Supported: Multi-page/funnel testing
  • Supported: Cross-browser testing
  • Supported: Test significance
  • Supported: Visual / WYSIWYG editor
  • Supported: Advanced code editor
  • Supported: Preview mode
  • Supported: Test duration calculator
  • Supported: Dynamic experiment activation
  • Supported: Client-side tests
  • Supported: Server-side tests
  • Supported: Mutually exclusive tests

Audience Segmentation & Targeting Features

  • Supported: Standard visitor segmentation
  • Supported: Behavioral visitor segmentation
  • Supported: Traffic allocation control
  • Supported: Website personalization

Results and Analysis Features

  • Supported: Conversion tracking
  • Supported: Goal tracking
  • Supported: Test reporting
  • Supported: Results segmentation
  • Supported: Experiments results dashboard

Platform Integration Features Features

  • Supported: API
  • Supported: Web analytics integration
  • Supported: Integration with CRM or DMP software

Additional Features

  • Supported: Unlimited Projects
  • Supported: Unlimited Collaborators
  • Supported: Google Analytics 4 Integration
  • Supported: Automatic Bounce & Engagement Measurement
  • Supported: 90+ Integrations
  • Supported: Cross-domain Testing
  • Supported: Third-Party Goal Tracking
  • Supported: Geo/Demographic Targeting
  • Supported: Multiple Conversion Goals
  • Supported: JavaScript Event Pushing
  • Supported: Real-Time Results and Reports
  • Supported: QA with Live Logs
  • Supported: Alerts and Notifications
  • Supported: Funnel Testing
  • Supported: Team Collaboration
  • Supported: Email Support
  • Supported: Chat Support
  • Supported: Phone Support
  • Supported: Unlimited Subdomains
  • Supported: Unlimited Personalization Traffic
  • Supported: Smartlnsert Blink Protection
  • Supported: Advanced Custom Targeting
  • Supported: Data Sources
  • Supported: Bayesian & Frequentist Stats Engines
  • Supported: Collision Prevention
  • Supported: SRM Checks
  • Supported: Full Stack Experimentation (Server side, feature flags, SDKs)

Convert Experiences Screenshots

Screenshot of Stack conditions to build complex goals that can track (almost) any visitor action to determine the test outcome.Screenshot of Granular targeting so only the right people view variations. 40+ conditions included.Screenshot of An API brings Convert's capabilities to a testing ecosystem.Screenshot of Experiment reports that can be shared with stakeholders and on social media.Screenshot of Several advanced test types that are available, including multipage (funnel) experiments.Screenshot of Full-stack experimentation that can be used to run tests anywhere that Convert code can be deployed.

Convert Experiences Video

How Convert Experiences brings full stack experimentation at self service pricing.

Convert Experiences Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Convert Experiences starts at $499.

Optimizely Web Experimentation, SiteSpect, and Google Optimize are common alternatives for Convert Experiences.

Reviewers rate Split URL testing and Test significance and Preview mode highest, with a score of 10.

The most common users of Convert Experiences are from Small Businesses (1-50 employees).

Convert Experiences Customer Size Distribution

Consumers12%
Small Businesses (1-50 employees)23%
Mid-Size Companies (51-500 employees)59%
Enterprises (more than 500 employees)6%
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Convert is an invaluable tool for quickly implementing alternative pages, offers, and experiences with minimal to no dev assistance. The user-friendly Experience Report interface enables easy collaboration and data analysis within organizations. It is the go-to split testing platform for users on a budget or new to conversion optimization, providing consistent revenue growth for eCommerce companies. Convert is widely used across departments such as client services, engineering, marketing, and UX/UI to execute split tests, A/B tests, and multivariate tests for feature validation and improving Pirate growth metrics. Users appreciate how Convert streamlines website change management by ensuring only beneficial changes are implemented. CRO agencies rely on Convert Experiences to run A/B testing programs, optimizing conversions and revenue for eCommerce stores. The platform helps identify potential issues within the website's funnel and optimize conversion rates. Convert Experiments enables A/B testing of various elements like content and design, resulting in improved conversion rates. It is also praised for its seamless user experience and affordability. Convert.com caters to users of all levels, from novices to experienced conversion rate optimization developers, across various verticals. The responsive support team ensures users receive timely assistance until a resolution is achieved.

Users commonly recommend Convert for its professional and comprehensive A/B testing capabilities, noting that it stands head and shoulders above the competition for technical users. They also highlight its good value for money compared to larger players in the market, making it well-suited for individuals and small teams in the mid-market space. Additionally, users appreciate Convert's responsive support team and suggest reaching out to them for assistance. Overall, users recommend giving Convert a fair chance, planning out tests each month, and considering it as an alternative to other A/B testing platforms such as Optimizely or VWO.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Art Bukowski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Convert to test new features before they go live. We can make wanted changes by ourselves instead of creating a request to developers. When the idea is tested and shows a significant uplift in revenue (or any other key metrics), the code is sent to developers to make a proper implementation.
  • New pricing module on the product page.
  • New checkout layout.
  • Setting and QA goals.
  • Hi-level analytics.
Convert Experiences is an AB testing tool that can estimate the value of changes you want to make on your website. Without involving developers, you can test an idea on your own website, measure impact and make a final decision. Using Convert, you can even choose the best possible solution.
Testing and Experimentation (19)
36.84210526315789%
3.7
a/b experiment testing
80%
8.0
Split URL testing
70%
7.0
Multivariate testing
80%
8.0
Multi-page/funnel testing
80%
8.0
Cross-browser testing
N/A
N/A
Mobile app testing
N/A
N/A
Test significance
70%
7.0
Visual / WYSIWYG editor
70%
7.0
Advanced code editor
80%
8.0
Page surveys
N/A
N/A
Visitor recordings
N/A
N/A
Preview mode
60%
6.0
Test duration calculator
60%
6.0
Experiment scheduler
50%
5.0
Experiment workflow and approval
N/A
N/A
Dynamic experiment activation
N/A
N/A
Client-side tests
N/A
N/A
Server-side tests
N/A
N/A
Mutually exclusive tests
N/A
N/A
Audience Segmentation & Targeting (4)
57.5%
5.8
Standard visitor segmentation
50%
5.0
Behavioral visitor segmentation
50%
5.0
Traffic allocation control
50%
5.0
Website personalization
80%
8.0
Results and Analysis (10)
8%
0.8
Heatmap tool
N/A
N/A
Click analytics
N/A
N/A
Scroll maps
N/A
N/A
Form fill analysis
N/A
N/A
Conversion tracking
N/A
N/A
Goal tracking
50%
5.0
Test reporting
N/A
N/A
Results segmentation
30%
3.0
CSV export
N/A
N/A
Experiments results dashboard
N/A
N/A
Platform Integration Features
N/A
N/A
  • New cart-checkout funnel -> tested $100K PA.
  • New pdp pricing module -> tested $80K PA.
Convert has the best JS code editor for advanced users (and developers). It doesn't have as great integration with GA as Google Optimize, but it also doesn't have a limit to 5 tests at one time. It's also much easier to use than Optimizely.
I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site.
Ken Hanson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Convert is the tool of choice for injected experiment treatments.

In layman's terms, when we want to do an experiment very quickly but need to target accurately, we turn to convert.

While Convert's WYSIWYG editor is really great, we actually almost exclusively use it in the custom JS / CSS modes. It's incredibly powerful with regard to being for engineers and your non-technical marketers.

We use it for:
  • Feature Validation
  • Testing the riskiest assumption from Product teams
  • Lifting specific Pirate (AARRR) growth metrics
  • Personalization
  • Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
  • Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
  • Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
  • Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
  • Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
  • You will immediately experience frustration (at least as a developer using JS Conditions) with the CDN times. Experiments often don't appear to you after saving new JS for up to 5 minutes. This can be crazy painful if you're going from Local Development > Staging > Production.
  • There are some minor UI quirks inside the experiment editor if you're using the more advanced features like we do.
  • It's almost mandatory that you're onboarded by a human. There's so much to this tool it'd be pretty hard for you to just dive in like some other apps. If you're like me that can be a bit frustrating. Some people need that though and enjoy the human touch, so I hate even giving this as a negative.
Well suited for:
  • Non-technical Marketing Teams
  • Fast moving Growth Teams
  • Really technical experimenters and optimizers that are frustrated with the lack of technical targeting most tools provide (this was me)
  • Teams wanting to run lightweight to medium weight technical experiments but don't want to impact the development cycle or wait for the development cycle to add their experiments.

My entire job function is speed and throughput of growth experimentation, so I can't honestly testify to what it isn't suitable for.
  • We've lifted retention every month, mostly through discovery of this tool.
  • We generated 9,000 reviews off one experiment. After many rapid and fast learnings from failed experiments of course ;)
  • It has freed my whole department up to move as fast as we want to move. It overcame every single technical hurdle we had faced after going through 3 different injection tools and being priced out of 2 others.
There were a number of other tools I used. Specifically though: they expose the DMP features that some other companies price into oblivion and enterprise levels (if the other tools have them at all!)

I feel like I've gushed a lot about the DMP and power user features of Convert in other questions, so I'm going to leave things a little sparse here.
5
Feature Validation, Experimentation, Optimization, and Research.
1
Growth Lead
  • Directionally experimenting to quickly / cheaply find where we should pivot to lift metrics.
  • Research
  • Feature Validation
  • Using the DMP Profiling, we've been able to really quickly patch a bug while we let Dev get caught up to the problem.
  • Personalization
  • Sales "What-if" scenarios and demos
  • 3rd party data integrations
Couldn't live without this, no other tool does precisely what we need them to do
No
Really thorough, fast responses that keep up with the technical nature of my support requests.
No
I'll show you my recent request, answered on the same day I asked:

---

Just curious how often a unique visitor is able to trigger a goal.

Is it 1x per unique user? Or is it 1x per unique user session?

I feel like it's 1x per unique user based on my testing, but I would just love to clarify and be sure.

---

Hi Ken,

Only once. When a unique visitor is bucketed to the experience, he/she can trigger the goal once. Next time that he/she will match the conditions of the goal, nothing will happen.

Let me know if you have any other questions,
Dionysia

Lukas B. Snelling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We're using Convert to optimize conversion rates for eCommerce websites. It's part of our ongoing testing to grow revenue for our clients.
  • Fast! Way faster than the competition to move around the tool and get things done.
  • Easy to use - UI is easy to understand and set up tests.
  • WYSIWYG editor can produce previews that don't match testing reality.
  • Not the simplest integration for eCommerce clients.
  • Occasionally confusing when making changes in editor.
Convert is great for any place where you want to test different variants to see which have the highest impact. We're seeing direct impact on revenue from using Convert to conduct our tests. We recommend Convert to our clients, as it is our preferred tool for conversion rate optimization.
  • Convert has a high ROI for revenue generating applications.
Convert is better vs. Optimizely and VWO for the following reasons:
  • Better pricing
  • Faster App - easier and quicker to create tests, less clunky but just as powerful as the others
  • Great integrations - works with both Mixpanel and Google Analytics, giving you a good view of test outcomes across your tech stack.
  • Doesn't appear to slow down sites as much as some of the alternatives.
Kaitlyn Greene | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Convert Experiments to A/B test various elements of our websites, from our content and images to design elements. Convert Experiments is used for all of our websites, and it has greatly improved our conversion rates. It allows us to test multiple variations at once while giving us real-time data so that we can see what's working and what's not.
  • The ability to target a specific audience is a huge plus. Some of our tests need to be targeted towards very specific users, and Convert Experiments has many options for that.
  • Convert Experiments is, without a doubt, the most affordable A/B testing tool of its kind.
  • The customer service is top-notch. Dennis and his team are very responsive and have a great sense of urgency. They also give great insight about testing ideas.
  • The only con is the inability to have page views as a goal, but that is something they are working on.
Convert Experiments is most useful to us when A/B testing something simple, such as an image on one page. This is the bulk of the tests we run, so it is extremely helpful to have a visual editor for this.
  • We are increasing our conversion rates on a daily basis because of our testing results with Convert.
While Optimizely is an amazing A/B testing tool, Convert has almost the exact same offerings but at a much lower cost. The customer and technical support are excellent as well, and Dennis's insights and strategy calls are very helpful.
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